It also goes on to say that "And in a first-time measure of "phishing," or unsolicited email requesting personal financial information, 35% of users say they have received such email, and 2% have responded by providing the information.

Although this report implies that spam isn't being minded as much as it was a year ago, it would appear to me that the the threat has increased. Phishers getting a 2% response is a serious threat to the everyone's security.

It also goes on to say:

Compared to a year ago, fewer email users now say that spam is undermining their trust in email, eroding their email use, or making life online unpleasant or annoying.

I would have to dis-agree with this. I find that my clients and I are having to make more use of the telephone this year, to make sure messages have been received.

Would you agree or dis-agree with this report?