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March 09, 2006
Why do some people bother buying?
I am the author of the product to the left which is a series of tutorials that show someone how to use NVU and some other free programs to build and attractive, functional website. The biggest problem faced by people wanting to start something of their own online is not understanding how to put it all together. On newsgroups and discussion forms you can often see posts from people looking for help. But the topic covers a broad range of knowledge, and it isn't something that can be answered in one reply.
A reason for a refund I issued today was because the customer said:
The templates, I have them already free from the internet.
Yes, the product offers a link to some free web templates and shows one how to edit them in NVU, but I'd like to think that a person's entire reason for buying my product isn't just because they want access to free web templates. That's crazy! The free web templates are used in examples of how to work with the programs. I never thought someone would buy this product because they figured it was a resource, full of free templates.
To close it off the person said:
When you have a good deal in the future I do not mind buying it from you.
Hello?
Pleezze... don't do me any favors.
Posted by Steve MacLellan at March 9, 2006 08:46 AM
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